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Privacy Policy

I. General Information and Contact Details

Welcome to our website! For us, data protection is not just a legal obligation but a matter of course. With the following information, we would like to inform you in accordance with legal requirements about what happens to your personal data when you visit our website and use our online shop. Personal data is any information that can be assigned to you as an identified or identifiable person. This privacy policy applies to the websites and services through which it is provided. Different data protection notices may apply to our other websites and services.


The controller responsible for processing personal data when you visit this website is:


Sterntaucher Filmproduktion GmbH 

Schröderstiftweg 8

20146 Hamburg, Germany

E-Mail: web@sterntaucher-filmproduktion.de


Further contact options can be found in our legal notice ("Impressum").



II. Processing of Your Data

Various personal data are processed when you use our website:


1. Use of the Payhip Platform

We use the Payhip platform (Payhip Ltd, Manchester, UK) for our online shop. When you visit or shop in our store, your data is processed on Payhip's servers. Payhip collects, among other things:

  • IP address and device data.
  • Usage data (e.g., which pages were visited).
  • Transaction data (name, email, address for physical products).

Since Payhip is based in the United Kingdom, data transfer takes place on the basis of the EU Commission's adequacy decision for the UK, which ensures a level of protection equivalent to the GDPR.



2. Data Collection During Ordering (DVDs, Blu-rays & VoD)

We collect data to fulfill the purchase contract (Art. 6 para. 1 lit. b GDPR):

  • Physical products (DVD/Blu-ray): We require your name and postal address for shipping.
  • Digital products (Video on Demand): We require your email address to provide you with access to the video stream.
  • Payment information: This is processed directly by the payment service providers (see section 3).


3. Payment Service Providers

Payhip works with external payment services. Depending on which method you choose, your data will be passed on to them:

  • PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.

The providers process your credit card or account data under their own responsibility. We only receive information regarding the success of the payment.



4. Disclosure to Shipping Service Providers

To ensure your DVDs or Blu-rays reach you, we pass on your address data to the commissioned shipping company (e.g., DHL, Hermes, Deutsche Post). This is necessary for the fulfillment of the contract.



5. Cookies and Analytics

Payhip uses strictly necessary cookies to enable the shopping cart and the login area (for VoD).



6. Your Rights as a Data Subject

You have the right at any time to:

  • Access (information about your data stored by us).
  • Rectification of incorrect data.
  • Erasure of your data (provided there are no legal retention obligations, e.g., under tax law).
  • Withdrawal of any consent given.
  • Lodge a complaint with a data protection supervisory authority.


7. Storage Duration

We only store your data for as long as is necessary to process the purchase or due to legal periods (e.g., 10 years for invoices in accordance with the German Tax Code).