BouSi is a handmade shop, everything (except the sticker shop) is handmade by me. Btw, Hi~I am Alice from BouSi.

We usually need 2-5 days to send out the order. Most of the products in the  shop have 1-2 stocks, and we try our best to keep everything ready for shipping. If any item is shown as sold out, we will work on the production and restock it. 

It depends on the fabric stock I have. If you would like to order more than 2 for one style, please contact us through email or DM in Ig.

Most, but not all countries. We use the Hong Kong post office as main delivery services. If your country is not available in the HK post office mail list, we are not able to send out the parcel.

For most of the countries (US, Canada, Australia , New Zealand, Europe Countries, UK, Japan, Taiwan, etc), we will use Airmail with tracking numbers. 

If you’re not sure, you are welcome to send us an email or contact through IG. We will check it for you.

It will be around 10-30 days depending on your location. 

We will try our best to deliver your order within the estimated time frame. However, delays are occasionally inevitable due to unpredictable factors such as poor weather conditions, peak delivery season (especially from Nov to Dec). 

Delivery time:

Asia: 7-15 days

Europe: 15–20 days

USA & Canada: 18-30 days

If your order has not been delivered within the estimated period, we suggest that you:

1. Check the tracking no in HK post website: We will provide tracking no for each order and you may check from the HK post office website. 
2. In the case of a missed delivery, please contact us through email or dm us in IG. For further assistance, we will be happy to assist you. 

Yes, it depends on the item you hope to have.

For the pen case and bag we are making, we accept tailor made orders that fits your size. You can choose the fabric which is still available.

For tailor made orders, it will take longer production time. For any questions, please feel free to contact us through email or DM in Instagram.

Yes, we offer gift wrapping services. It’s a free service and we will try our best to make it special.