Shipping and Delivery Policy
Return and Refund Policy
All sales are final where regulations allow.
Shipping and Delivery
Items purchased on our site will be delivered through one of the following methods:
1. Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam, or if using Gmail, check your Promotions tab. Pre-orders are automatically delivered to your BookFunnel library on release day, and you may not receive an email. Simply log into BookFunnel using the email address you used at Checkout and find your products in your BF library. For any BF questions, please contact Help@BookFunnel.com.
2. Physical goods are delivered via the carrier you select during checkout (or the most cost-effective carrier we select if none is selected). Signed books shipping to non-US addresses may incur taxes and duties upon receipt that will be the responsibility of the recipient. UK VAT, for instance, is not collected on this site and is the responsibility of UK recipients. A handling fee of $8 is added to international orders to help off-set the high cost of shipping mistakes. If you live outside of the US, signed bookplates are always available for purchase with a much lower shipping cost. CJ’s paperbacks are available to order through most book retailers, and signed bookplates can be placed inside each book. Please allow up to four weeks for delivery of signed items.
If you have any questions about the shipping or delivery of your order, please email cj@cjravenna.com
VAT and Duty Taxes
Please be aware that CJ Ravenna's Shop does not collect and remit VAT and duties owed on parcels delivered to non-US addresses. The customer is responsible for all VAT and duties owed upon delivery.