How long will it take to receive my order?

All orders are processed within 7–10 business days (excluding weekends and holidays). Once shipped, standard delivery times apply based on your location.

How do I track my order?

You will receive a shipment confirmation email with a tracking number as soon as your order has shipped. Please allow 24–48 hours for tracking info to update.

Can I change or cancel my order after placing it?

Because we process orders as quickly as possible, please email us immediately at Info@crwnlx.com if you need to make changes. Once an order has entered processing, we cannot guarantee that changes can be made.

What is your return policy?

We accept returns and exchanges within 14 days of delivery for unused items in their original packaging.

How do I start a return or exchange?

Send an email to Info@crwnlx.com with your order number and the reason for the return/exchange. We will guide you through the next steps.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

How should I care for my Crwnlx products?

Read the Silk Care Guide

Read the Cotton Jersey Turban Skin Care Guide

Read the Faux Leather Turban Skin Care Guide

How can I reach customer support?

You can contact us anytime via email at Info@crwnlx.com. We respond to all inquiries within 24 hours!