Last updated: September 25, 2026

Who we are: CalProGLOBAL provides ISO 17025 calibration templates, guides, and consulting. This policy explains what personal data we collect through our online store, why, and how we protect it. Our store is operated on the Payhip platform (payhip.com). Contact: info.calproglobal@gmail.com

What we collect: Purchases are processed by Payhip, which collects your name, email, billing address, and payment details; payments are handled by Stripe and PayPal. We do not store or see your card details; we receive your name, email, and purchase record. Free downloads: Payhip collects your email to deliver the file. Optional checkout questions: any information you choose to provide. Contact and support: your name, email, and message. Automatic data: we use Google Analytics (pages viewed, approximate location, device and browser); Google Analytics sets cookies, and Payhip sets cookies needed for the store and checkout to work.

How we use it: To deliver products and provide support; to respond to inquiries; to understand and improve store performance; and to meet tax and legal obligations. We do not sell your data or share it for third-party marketing.

Cookies: Our store uses cookies necessary for checkout and analytics cookies (Google Analytics). You can control cookies in your browser; blocking some may affect how the store works.

Third parties: Payhip (store, sales, delivery), Stripe and PayPal (payments via Payhip), and Google Analytics. Each operates under its own privacy policy.

Tax data: Payhip automatically calculates and handles EU/UK VAT and US/Canada sales tax on our behalf, which may involve sharing limited transaction data with the relevant platforms and authorities.

Your rights: You may request access to, correction of, or deletion of your personal data. Email info.calproglobal@gmail.com; we aim to respond within 30 days.

Data retention: Support and contact messages up to 2 years; purchase records as long as needed for support, accounting, and legal obligations.

Children: Our products are intended for laboratory and quality professionals. We do not knowingly collect data from anyone under 18.