FAQs
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Digital products (eBooks, planners, and printables) are non-refundable due to their instant delivery nature. If you have trouble accessing your file, please contact Care on the Coast.
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If your physical book arrives damaged or defective, please contact me within 7 days of delivery with a photo of the issue. I’ll happily arrange a replacement or refund.
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Returns and exchanges are only accepted for damaged or faulty physical books. Digital downloads are final sale. Change of mind or accidental orders are not a viable reason for a refund or exchanges.
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Shipping is calculated at checkout based on your location, order weight, and delivery method chosen.
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Standard can take 5 - 11 business days
Express can take 2 - 4 business days
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After purchase, you’ll receive an email with a download link. You can also log into your Payhip account anytime to re-download under “Purchases.”
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Absolutely! You can print them at home or use a local print shop for a professional finish.
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Each purchase comes with 2 download attempts. This helps protect my work from being shared widely without purchase, so I can keep creating affordable resources for everyone. Please be sure to save your files to your device after downloading. If you ever have trouble accessing your files, just reach out.
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No, all products are for personal use only. Please contact me directly if you’d like to discuss licensing or collaborations.
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Yes! I love creating resources that meet people’s needs. Feel free to get in touch if you’d like to discuss something custom.