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Terms and conditions

Before purchasing any package, the Client agrees that the Client understands the basic Terms and Conditions pertaining to the service.


Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.


The service provided to the CLIENT by the COACH is business coaching, as designed jointly with the CLIENT. Coaching, which is not directive advice, counseling, or therapy, may address overall goals, specific projects, or general conditions in the CLIENT's life or profession. Coaching services may include setting priorities, establishing goals, identifying resources, brainstorming, creating action plans, asking clarifying questions, and providing models, examples, and in-the-moment skills training.

 


 

The power of the coaching relationship can only be granted by you, the CLIENT, and your commitment to making the relationship powerful. If you see that the coaching is not working as per your desire, communicate and take action to return the power to the relationship.

 

The COACH agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics), although the COACH is not ICF qualified. It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.

 

Throughout our coaching relationship, the COACH will engage in direct and business-related conversations with the CLIENT, which will include asking explicit questions and making requests. The purpose of these interactions is to remind the CLIENT of his/her own intentions, and coach him/her to realize them. For our coaching relationship to achieve the maximum result, the COACH asks that the CLIENT agree to the following:

 

1.         Please be on time to all appointments. If you will be late, notify the COACH in advance. If you will miss an appointment, notify the COACH at least 48 hours in advance.

 

2.               Be honest and participate fully. Recognize that our sessions are a safe place to look at what you really want for your business, and what it will take to make it happen.

 

3.              Make a commitment to the action plans you create, and do what you have agreed to do. I agree to follow up and perform any assignments or actions set for me.

 

4.              I understand that each coaching session will be 45 minutes in duration (if chosen to split the session) or will be no longer than 90 minutes (if chosen to do in one sitting).

 

5.              I, the client, agree that any extra time that goes beyond the session will be charged by half hourly blocks at the pro-rata hourly rate of $100 per hour by mutual agreement in advance.

  

6.              I, the client, will pay all coaching fees in advance. I, the client, will give 48 hours’ notice if I need to cancel or change the time of an appointment. Failure to do so will incur a fee of 50% (one half of the package fee). Appointments missed without 48 hours’ notice will only be rescheduled at the COACH’s discretion

 

7.              I understand that all coaching sessions will be conducted by Catherina Fourie and that no substitutes will be provided.

 

8.              I understand that the timing of all coaching sessions will be negotiated with me in advance. Where such sessions need to be changed by the coach I will be notified as far in advance as possible and alternative arrangements will be made. Where this is not possible, I will be refunded any funds paid by me for sessions not yet conducted.

 

9.       I understand that the coaching that is being provided does not substitute for accounting services. I am not:  Under administration or any action that prohibits me from conducting business activities in New Zealand or anywhere else if not a New Zealand resident..

 

10.           As a client, I understand and agree that I am fully responsible for my well-being during, and arising from, my coaching sessions, including my choices and decisions.

 

11.           I understand that Coaching is a relationship and consultancy I have with my coach that is designed to facilitate the creation and development of professional or business goals and to develop and carry out strategies and plans for achieving those goals. The focus of coaching is development and implementation of strategies to reach client-identified goals of enhanced performance and personal satisfaction. Coaching may address specific projects, job performance and satisfaction, or general conditions in the client’s business, or profession. Coaching utilizes strategic planning, values clarification, brainstorming, motivational and other similar techniques.

 

12.           I, the Client, understand that Coaching is a comprehensive process that may involve all areas of my business setup. I acknowledge that deciding how to handle these issues and implement my choices is exclusively my responsibility.


13. Each coaching package has a separate Coaching Agreement with further conditions therein. By acknowledging these Terms and Conditions, no formal contract is engaged in.