Celeste Evangel Digital Art Shop

Effective Date: [3/14/2025]

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit or purchase from our Payhip store (https://payhip.com/CelesteEvangel).

1. Information We Collect

We collect the following data to operate our shop and serve you effectively:

A. Personal Information

• Order Details: Name, email address, billing address (if provided), and transaction history.
• Payment Information: Credit card details or PayPal account data (processed securely by Payhip and third-party payment gateways like Stripe/PayPal). We do not store payment information.

B. Technical & Usage Data

• Automatically Collected: IP address, browser type, device information, and cookies (see Section 6).
• Analytics: Pages visited, products viewed, and download activity (via tools like Google Analytics).

C. Communication Data

• Emails, messages, or feedback you send to us directly.

2. How We Use Your Information

We use your data only for lawful purposes, including:

• Order Fulfillment: Process payments, deliver digital products (PSD files, wallpapers, videos), and send download links.
• Customer Support: Respond to inquiries and resolve technical issues.
• Marketing: Send promotional emails about new products only with your consent (opt-out anytime via the "unsubscribe" link).
• Improvements: Analyze site traffic and user behavior to enhance your shopping experience.

3. How We Share Your Information

We do not sell or rent your data. Limited sharing occurs only with:

• Payhip: To process orders and host digital products.
• Payment Processors: Stripe, PayPal, or other gateways to complete transactions.
• Service Providers: Email marketing tools (e.g., Mailchimp) or analytics platforms, all bound by confidentiality agreements.
• Legal Obligations: If required by law (e.g., court orders, fraud prevention).

4. Data Retention

We retain your information only as long as necessary:

• Order data (name, email, transaction history): Kept for tax/compliance purposes (typically 5-7 years).
• Marketing data: Retained until you unsubscribe or request deletion.

5. Your Rights

Under GDPR, CCPA, and other privacy laws, you may:

• Access: Request a copy of your personal data.
• Correct: Update inaccurate information.
• Delete: Ask us to erase your data (exceptions apply for legal compliance).
• Opt Out: Withdraw consent for marketing emails.

To exercise these rights, contact us at [Your Email Address]. We’ll respond within 30 days.

6. Cookies & Tracking Technologies

• Essential Cookies: Required for site functionality (e.g., cart items, login sessions).
• Analytics Cookies: Track anonymous usage data via tools like Google Analytics.
• Marketing Cookies: Used only if you consent to promotional campaigns.

Manage preferences: Disable cookies via your browser settings or use a consent management tool.

7. International Data Transfers

Your data may be processed outside your country (e.g., Payhip’s servers in the EU/U.S.). We ensure safeguards like GDPR-compliant agreements are in place.

8. Children’s Privacy

Our shop is not intended for users under 18. We do not knowingly collect data from minors.

9. Security Measures

• SSL encryption for all transactions.
• Regular security audits of Payhip’s platform.
• Limited access to data (only essential personnel).

Note: While we take precautions, no online system is 100% secure.

10. Policy Updates

We may update this policy. Changes will be posted here with a revised "Effective Date."

Contact Us

For questions, data requests, or concerns: Contact Us Here