Refund Policy
Four Week SOI Implementation Coaching
All sales of the Four Week SOI Implementation Coaching program are final.
The purchase provides immediate access to The SOI Referral System digital materials and reserves four private 30 minute coaching sessions with Charles Robbins. Because digital materials are delivered immediately and private coaching time is reserved, payments are nonrefundable and nontransferable after purchase.
All four coaching calls must be completed within six weeks of the purchase date unless a different arrangement is approved in writing by the coach.
Clients must provide at least 24 hours notice to cancel or reschedule a coaching call. A session canceled or rescheduled with less than 24 hours notice may be forfeited and counted as one of the four purchased sessions. A missed appointment may also be forfeited.
Failure to schedule the calls, attend a scheduled session, complete assignments, download the course materials, implement the system, or use the coaching services does not qualify the client for a refund, credit, extension, or transfer.
Coaching provides education, guidance, accountability, and implementation support. No specific sales, referrals, appointments, income, or other business results are promised or guaranteed. Results vary based on the client’s market, relationships, experience, effort, consistency, and implementation.
If Charles Robbins cancels the coaching program and cannot provide the remaining purchased sessions, the client will receive a prorated refund for the coaching sessions that were not provided. This does not include sessions missed or forfeited by the client.
If you experience a duplicate charge, technical access problem, or scheduling issue, please contact customer support for assistance.
This policy does not limit any consumer rights that cannot be waived under applicable law.