Thank you for purchasing from Clear Lens.

Clear Lens products are digital educational materials delivered electronically. Because customers receive immediate access to downloadable content, all digital-product sales are final and nonrefundable once access or download has been provided.

Refunds will not ordinarily be issued because a customer:

• Changes their mind after purchasing
• Purchases the wrong product
• Does not use or complete the materials
• Experiences difficulty opening a file due to their device, software, storage, or internet connection
• Does not achieve a particular examination, academic, employment, or professional outcome

Clear Lens does not guarantee examination success, certification, employment, promotion, or any specific academic or professional result. Individual outcomes depend on many factors, including preparation, experience, study habits, and performance.

A refund or replacement may be considered when:

• A customer is charged more than once for the same purchase
• The incorrect product was delivered
• The supplied file is damaged, incomplete, or inaccessible and Clear Lens cannot provide a working replacement
• A refund is otherwise required by applicable law

Customers experiencing a technical problem should contact Clear Lens through the Contact page and include the purchaser’s name, email address, product name, order information, and a description of the issue. Reasonable efforts will be made to provide access to the purchased materials or a replacement file.

Unauthorized sharing, copying, reselling, uploading, distributing, or reproducing Clear Lens products is prohibited.

By completing a purchase, the customer acknowledges that the product is digital, access may be provided immediately, and the customer has reviewed and accepted this policy.

Last updated: July 12, 2026