Shipping Policy
At CoreVault, we aim to deliver your order as quickly and efficiently as possible.
Free Shipping On orders over R750
We offer FREE shipping on all orders over R750 unless otherwise stated during checkout.
Order Processing
All orders are processed and dispatched within 2 business days after payment has been successfully received and verified.
Delivery Times
Once dispatched, orders are typically delivered within 2 to 14 business days, depending on your location and the courier service. Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, public holidays, and courier delays. On Average orders take less than 7 business days
Order Tracking
Customers will receive tracking information once their order has been dispatched, allowing them to monitor the progress of their shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. CoreVault cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided by the customer.
Delays
While we strive to meet all delivery estimates, CoreVault is not liable for delays caused by courier services, customs, natural disasters, strikes, or other circumstances beyond our control.
Damaged or Lost Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in resolving the issue with the courier.
Contact Us
If you have any questions regarding your shipment, please contact our customer support team and we will be happy to assist you.