For returns please send your purchases back to CREATIVE TOUCH BOTANICS LLC within 7 to 14 days and follow the instructions given below. Our products that are hand-made are NOT REFUNDABLE due to controlling the spread of Coronavirus disease (COVID-19) from person to person. Safety is a major priority and we take All the precautions to protect every human body.

1.You must first contact us via email with your request to determine the best solution

Organicbeautytherapist81@gmail.com

2. We will email you with an address to return the item to.

You will be responsible for paying return shipping costs for returning your item. Please use a shipping service that offers tracking. We do not guarantee that we will receive your returned item.

3. Once we have received your return an email notification will be sent.

4. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. (This is dependent on your financial institution)

All of our products at CREATIVE TOUCH BOTANICS LLC are individually handmade and not factory manufactured, as a result products will have subtle variations from one product to the next.

The images, descriptions and measurements you will find on our site have been used to best portray the products we sell. We try our upmost to remain completely honest, the information due to the nature of our naturally based products.

We like to observe the unique nature of each and every single product we sell, as well as the desirability that goes with the knowledge that you are buying a hand-made products.

All facts, details & recommendations on our website are provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of professionals.

Customer feedback is provided voluntarily, and as such it is based on individual perception & testimonies from a particular product.

Natural skin care products are not a medication, and we can only make recommendation for suitability of our products in certain skin ailments & conditions. any recommendations accepted by a purchaser are accepted entirely at the purchasers risk.

By purchasing our products you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions.

By purchasing our products you recognize and accept the fact that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that CREATIVE TOUCH BOTANICS LLC will not be held responsible for such occurrences. We encourage those with sensitive skin to select our unscented products and perform a patch test on skin for possible reactions.

CREATIVE TOUCH BOTANICS LLC accepts no responsibility for incorrect use of information or products.

By ordering from this website you confirm you

have read & understood this disclaimer.

Website Privacy Statement – Aromatherapy Consultation form

privacy and confidentiality:

updated: September 29, 2023

We value our clients privacy and take pride in the relationships formed through our services that we provide.

Information we gather from your interactions with our website and the services you access through our website help us to better understand and serve your needs. Any partners we contract with in order to provide these services, through contractual agreement, are obligated to uphold the same privacy standards outlined within this statement.

We are sensitive to protecting the privacy of our website visitors. This Statement is provided to help you understand how we collect, use and share the information you provide to us and describes your rights with respect to your individually identifiable information or Protected Health Information (PHI).

When you use this website, remember that the medical and health information presented here is intended to be general in nature and should not be viewed as a substitute for professional advice. Please consult with a health care professional for all matters relating to personal medical and health care issues.

Keep in mind that changes are periodically made to this Privacy Statement . By continuing to use this site, you consent to our Terms of Use.