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Refunds & Download Help

Our 14-day money-back promise

If your Crossroadz guide or toolkit is not right for you, email frank@crossroadzlife.com within 14 days of purchase with your order number and request a full refund. No explanation is required. Refunds are returned to the original payment method; your bank or payment provider controls when the credit appears. This promise does not limit any rights you have under applicable law.


Finding your PDFs

After checkout, use the download page or the link in your Payhip receipt email. Check your spam or promotions folder if the email is missing. These are digital PDF downloads; no physical item is shipped.


Need help?

Email frank@crossroadzlife.com with your order number and a brief description of the issue. Never send your card number or banking details.


Using your guides

Read the PDFs on your device or print them for personal household use. The guides are educational resources, not individualized mental health treatment.