Your satisfaction is important to us. Due to the nature of our hair and scalp care products, all sales are final and we are unable to accept returns or exchanges.

If your order arrives damaged, leaking, or incorrect, please contact Crown & Glory Loc Lounge within 48 hours of delivery. Include your order number and photos of the item and packaging so we can review the issue and assist you.

Please review your shipping information carefully before placing your order.

Orders are carefully prepared and packaged by Crown & Glory Loc Lounge. Standard shipping is available within the United States for a flat rate of $7.00. Please allow 3–7 business days for delivery.

Local pickup is also available. Please wait until you receive confirmation that your order is ready before arriving. Pickup is by appointment only, and pickup instructions will be provided with your order confirmation.