Shipping, Delivery & Pickup Policy

We are committed to providing fresh, high-quality products with reliable fulfillment options for all customers.

Processing Time

Please allow 24–48 hours for all orders to be processed before shipping, delivery, or pickup.

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Shipping (Nationwide)

• Orders are shipped Monday through Wednesday to ensure product freshness and quality

• Standard shipping is available for all U.S. customers

• If shipping is requested outside of standard shipping days, overnight or expedited shipping will be required and paid for by the customer

• All shipping costs are the responsibility of the customer unless otherwise stated

• Tracking information will be provided once your order has shipped

Cthaiextoiceats LLC is NOT responsible for mishandling, delays, or damage caused by third-party shipping carriers.

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Local Delivery (Round Rock & Surrounding Areas)

• Local delivery is available on Saturdays only

• Delivery fee is $10 within Round Rock and surrounding areas

• Free delivery on orders of $60 or more

• Additional fees may apply for extended delivery areas

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Local Pickup

• Pickup is available on Sundays only

• Pickup time and location will be provided at checkout or after order confirmation

• Please arrive on time for your scheduled pickup window. We are unable to accommodate late pickups

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Important Policy Notice

• All sales are final

• No refunds or exchanges will be issued

• By purchasing, you agree to all store policies

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Allergen Warning

Cookies may contain or come into contact with nuts, wheat, eggs, dairy, and other allergens.

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Contact Information

If you have any questions, concerns, or need assistance with your order, please contact us:

Email: orders@infocthaiexoticeatsllc.net

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We truly appreciate your business, your support, and your patience. Thank you for choosing us!