Refund Policy
Dance Studio Tools
Last updated: November 2, 2026
At Dance Studio Tools, we want you to receive a working product that matches its description.
Digital Product Purchases
The Dance Studio Profit Planner is a digital product delivered electronically. Because digital files can be downloaded and retained after purchase, all sales are generally final once the product has been delivered.
However, we will consider refund requests under the circumstances described below.
Refund Eligibility
You may request a refund if:
- You were charged more than once for the same purchase.
- You did not receive access to your purchased files and we cannot resolve the delivery issue.
- The downloaded files are defective or unusable due to a problem with the product that we cannot reasonably correct.
- The product is materially different from its advertised description.
Please contact us within 14 days of purchase to report a problem. We may first offer troubleshooting, replacement files, or corrected access.
Non-Refundable Circumstances
We generally do not offer refunds for:
- Changes of mind after receiving the digital product.
- Purchasing without reviewing the stated product features or compatibility requirements.
- Expecting features or services that were not included in the product description.
How to Request a Refund
Email contact@dancestudiotools.com with your order number, purchase email address, and a brief description of the issue.
We will review your request and respond within 3 business days.
Approved refunds will be returned to the original payment method through our payment processor. The time required for funds to appear depends on your payment provider.
Your Consumer Rights
Nothing in this policy limits any refund, cancellation, or other consumer rights that cannot legally be excluded under applicable law.
Contact
Dance Studio Tools