Refund Policy

At Digital Blue Quest, we offer digital graphic overlay content for vMix, OBS, and Adobe After Effects. Please note that due to the nature of our products being digital, all sales are final and non-refundable. Once the product has been downloaded or accessed, it cannot be returned.

Chargebacks:

We strictly do not allow chargebacks. If you have any concerns or issues with your purchase, please contact us directly so we can assist you promptly.

Product Information:

Before making a purchase, we strongly recommend reviewing our promotional videos on our YouTube channel to ensure that the product meets your needs and expectations. Consider subscribing for updates on our products.

Unauthorized Use:

If your card or any purchasing mechanism was not used by you or was used by a minor when making a purchase from Digital Blue Quest, we cannot be held liable for such transactions.

Technical Issues:

While we strive to provide high-quality products and services, technical issues may occur. We encourage customers to reach out to our customer support team if they encounter any difficulties with their purchase or accessing the purchased content.

Updates and Modifications:

Please note that product features and compatibility may change over time due to software updates or other factors beyond our control. We will make every effort to communicate such changes through our YouTube channel, please consider subscribing for updates and other communications on our products

Thank you for choosing Digital Blue Quest. If you have any questions about this refund policy or encounter any difficulties with your purchase, feel free to reach out to our customer support team for further assistance.