Effective Date: Immediate and Continuous

At Dimples eBooks and Printables ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our digital store on Payhip. We value your trust and want to ensure that your personal data is safe and used responsibly.

By using our services, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

1. Information We Collect

When you make a purchase from our digital store, we collect the following personal information:

Email Address: We collect your email address when you make a payment. This is necessary for processing your order, sending order confirmations, delivering digital products, and communicating with you regarding your purchase.

Payment Information: We do not collect your credit card details directly. All payment processing is handled securely by Payhip, which uses third-party payment processors (such as Stripe, PayPal, etc.). These payment processors may collect additional information such as your payment method, billing address, and other payment details.

We do not ask for or store any sensitive payment information on our own servers. Payments are processed securely through Payhip’s platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: Your email address and payment details are used to complete and confirm your purchases and provide access to the digital products you've ordered (e.g., eBooks, printables, etc.).

Customer Support: We may use your email address to respond to inquiries, offer customer support, and resolve issues related to your purchase or account.

Marketing Communications: With your consent, we may use your email address to send you promotional emails, newsletters, or other communications about our products, updates, or special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. We do not store sensitive payment information; however, Payhip may retain transaction data for record-keeping purposes, subject to their privacy practices.

If you would like us to delete your personal data, please contact us through our website Contacts Us page, and we will take appropriate steps to remove your information from our records.

4. How We Protect Your Information

We take the security of your personal data seriously. We implement reasonable technical and organizational measures to safeguard your personal information, including using encryption and secure payment processing through Payhip. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following cases:

Payment Processors: We share your email address and necessary transaction details with Payhip and third-party payment processors (such as Stripe and PayPal) to facilitate payment processing. These companies are responsible for handling your payment information securely.

Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or legal processes.

6. International Data Transfers

As a South African business, we may need to transfer your personal information outside of South Africa for processing. By using our store, you consent to the transfer of your data to countries outside of your own, which may have different data protection laws than your country of residence.

If you are a resident of the European Union (EU), United Kingdom (UK), or other regions with data protection laws such as the GDPR, we ensure that any data transfers comply with applicable legal frameworks.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.

Correction: You can request corrections to any inaccurate or incomplete data we have about you.

Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).

Withdrawal of Consent: If you have consented to receive marketing communications, you can withdraw your consent at any time by opting out through the unsubscribe link in our emails or contacting us directly.

Object to Processing: You may have the right to object to the processing of your personal data in certain circumstances (e.g., for direct marketing purposes).

Data Portability: In some cases, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us through our Contact Us page on our website.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. These technologies help us understand how users interact with our store, analyze trends, and improve our services. You can disable cookies through your browser settings, but doing so may affect the functionality of the site.

9. Third-Party Links

Our website or digital store may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our digital store is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information as quickly as possible.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

https://payhip.com/DimpleseBooksPrintables