Drink Zindagie operates as a small business in Ontario, Canada and is the data controller of your personal information. If you have any concerns or questions about how we manage your data, you can contact us through the contact form on our website.

When you place an order or attempt to make a purchase through our website, we collect specific information from you:

Order Information

Personal Details

• Name, email address, phone number, and shipping/billing address.

Payment Information

• Credit card details or other payment methods.

Purchase Information

• Products ordered, order quantity, and delivery preferences.

Device Information

When you visit our website, we automatically collect certain information about your device, such as:

Device Details

• Web browser, IP address, time zone, and cookies stored on your device.

Browsing Activity

• Information about the web pages or products you view, websites or search terms that referred you to our site, and how you interact with our website.

Technologies We Use

Cookies

• Small files placed on your device to collect and store information. You can manage or disable cookies by visiting allaboutcookies.org.

Log Files

• Track actions on our site, collecting data such as IP addresses, browser types, and timestamps.

Web Beacons and Pixels

• Used to track user interaction with the site, especially for marketing and analytics.

We use the information we collect to:

Process Orders

• Fulfill orders, including payment processing, shipping arrangements, and providing invoices or confirmations.

Customer Communication

• Contact you regarding your orders, updates, or inquiries.

Risk Prevention

• Screen for potential fraud or security issues.

Marketing

• Provide you with personalized advertising, promotions, and information about our products based on your preferences.

By using your data, we fulfill contractual obligations (processing your order) and pursue legitimate business interests (improving customer experience and marketing).

We may share your personal data with third parties for specific purposes:

Payment Processing

• For example, we use PayHip and Stripe to handle payment processing.

Analytics

• We use Google Analytics to analyze how customers use our website. You can opt out of Google Analytics here.

Service Providers

• We may share your information with third-party service providers to assist in operations like shipping, customer service, and marketing. These providers are obligated to handle your information only for services they provide to us.

Legal Compliance

• We may disclose your data if required to comply with local laws, regulations, or legal processes.

As a customer of Drink Zindagie, regardless of your location, you have certain rights concerning your personal data. These rights may vary depending on your country of residence and the laws that apply in your jurisdiction. Below is a summary of your rights:

For Canadian Residents

As a resident of Canada, you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA)

Access and Rectification

• You can request access to the personal data we hold about you and request corrections or updates.

Data Deletion

• You can request the deletion of your personal data, subject to legal obligations or other restrictions.

Withdrawal of Consent

• If our data processing is based on your consent, you have the right to withdraw it at any time by contacting us.

If you wish to exercise any of these rights, please contact us via the contact form. You also have the right to lodge a complaint with a relevant data protection authority in Canada if you believe your data privacy rights have been violated.

For International Customers

If you are a customer residing outside Canada, including those in the European Union, United States, or other jurisdictions, your rights may also be governed by local privacy laws, including the General Data Protection Regulation (GDPR) in the EU or similar privacy laws in other regions.

Under applicable international data protection laws, you may have the following rights, depending on your location:

Right of Access

• You have the right to request access to the personal information we hold about you.

Right to Rectification

• You can request the correction or update of inaccurate or incomplete personal information.

Right to Erasure (Right to be Forgotten)

• You can request the deletion of your personal data, subject to certain exceptions.

Right to Restrict Processing

• You may request the restriction of processing of your personal data in certain circumstances.

Right to Data Portability

• You can request a copy of your personal data in a structured, commonly used format, which can be transferred to another service provider.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when we rely on legitimate interests for processing.

Right to Withdraw Consent

• If we process your personal data based on your consent, you can withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us via the contact form.

Additionally, depending on your location, you may have the right to lodge a complaint with your local data protection authority or regulatory body.

We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected (e.g., to process your order) or as required by applicable laws and regulations.

Once it is no longer necessary, we will securely delete or anonymize your information.

We may update our Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements.

When updates occur, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

This Privacy Policy outlines how we manage your personal information in compliance with Canadian privacy laws and regulations.

If you have any concerns about your data, we are here to assist and ensure that your information is handled with care and respect.

If you have any questions about this Privacy Policy, need assistance with your data rights, or would like to file a complaint, please contact us through the contact form available on our website.