Effective Date: August 25, 2026

At ENVISION Custom Designs, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected when you visit our store, purchase or download a product, subscribe for updates, request a custom service, or contact us, and how that information may be used.

By using this website or providing information through our store, you acknowledge the practices described in this Privacy Policy.

1. Information We May Receive

Depending on how you interact with ENVISION Custom Designs, we may receive information such as:

• Your name
• Email address
• Billing or transaction-related information made available to us through the store platform
• Country or general location information associated with an order
• Products purchased or downloaded
• Order history
• Information you voluntarily provide when contacting us
• Information submitted for a custom design project
• Newsletter or follower signup information
• Communications relating to customer support, revisions, or orders

We only request information reasonably necessary to provide our products, services, customer support, and store communications.

2. Payment Information

ENVISION Custom Designs does not directly collect or store your full credit card or debit card number.

Payments made through our Payhip store are handled through Payhip and the payment processor selected during checkout.

Payment processors maintain their own privacy and security practices.

Payhip states that payment card details are handled separately through the selected payment processor rather than collected by Payhip itself.

3. How We Use Your Information

Information may be used to:

• Process and fulfill orders
• Deliver digital products
• Provide access to free downloads
• Respond to customer questions
• Provide customer support
• Complete custom design projects
• Communicate about an existing order
• Send important product updates
• Maintain transaction and business records
• Prevent or investigate misuse or fraudulent activity
• Improve our products and services
• Comply with legal, tax, accounting, or regulatory obligations
• Send promotional updates when you have chosen to subscribe or otherwise consented to receive them

We do not use personal information for purposes unrelated to the operation of ENVISION Custom Designs without an appropriate reason or permission.

4. Email Updates and Newsletter Signups

If you voluntarily subscribe through our newsletter or follower form, we may use your email address to send information about:

• New products
• New free resources
• Product updates
• Special offers
• ENVISION news
• Other relevant store updates

Subscribing is optional.

You may stop receiving promotional emails at any time by using an available unsubscribe option or contacting us.

Payhip currently stores people who voluntarily subscribe through a store Newsletter section as Followers. These follower records may be accessed by the store owner and can be exported for use with an email service.

We will not add you to promotional marketing solely because you contacted us for customer support unless you separately opted in where required.

5. Free Resource Library

When you obtain a free resource, Payhip may request information such as an email address in order to provide the download or process the digital transaction.

Information associated with a free download may be maintained as part of the store's customer or transaction records.

Downloading a free product does not give ENVISION permission to sell your personal information.

6. Custom Design Services

If you order a custom design, you may voluntarily provide additional information needed to complete the project.

This could include:

• Business name
• Event information
• Website or social media information
• Contact details you want displayed in a design
• Logos
• Photographs
• Branding information
• Written content
• Other project materials

We use this information to communicate with you and complete the requested project.

Please do not submit confidential or highly sensitive personal information unless it is genuinely necessary for the service.

7. Information Sharing

ENVISION Custom Designs does not sell or rent your personal information to advertisers or data brokers.

Information may be shared only when reasonably necessary with service providers involved in operating the store or completing a transaction.

Examples may include:

• Payhip
• Payment processors
• Email service providers, if used
• Hosting or technology providers
• Professional service providers when legitimately necessary

These third parties may process information according to their own privacy policies.

Information may also be disclosed when required by law, legal process, court order, or legitimate governmental request.

8. Payhip

Our online store is hosted through Payhip.

Payhip may independently collect and process information when you:

• Visit the store
• Create an account
• Make a purchase
• Download a product
• Subscribe
• Use checkout
• Access customer features

Payhip maintains its own Privacy and Cookies Policy describing its data practices.

Read Payhip's Privacy & Cookies Policy

9. Cookies and Similar Technologies

Our Payhip-hosted store may use cookies or similar technologies to:

• Operate the website
• Maintain shopping-cart functionality
• Support checkout
• Remember preferences
• Maintain authorized access
• Understand website usage
• Improve site functionality and performance

Payhip explains its use of cookies in its own Privacy and Cookies Policy.

Your browser may allow you to block or delete cookies.

Disabling certain cookies may affect how some parts of the store function.

10. Analytics and Store Information

The store platform may provide us with general information about store activity, such as:

• Product views
• Orders
• Downloads
• Traffic or referral information
• General usage information

We may use this information to understand which products and resources are useful to visitors and to improve the store.

Where analytics information is provided in aggregated or non-identifying form, we generally use it for business and performance purposes rather than to identify individual visitors.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for purposes such as:

• Completing transactions
• Providing customer support
• Maintaining order records
• Resolving disputes
• Meeting tax and accounting obligations
• Protecting our legal rights
• Providing services you requested

Different types of information may be retained for different periods.

Information maintained directly by Payhip or another third-party provider may also be subject to that provider's retention policies.

12. Data Security

We take reasonable steps to protect information available to ENVISION Custom Designs from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission, digital storage system, website, or online service can guarantee absolute security.

Customers should also take reasonable steps to protect their own accounts, devices, passwords, and email access.

13. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Restriction of certain processing
• Withdrawal of consent
• An end to promotional communications

Some information may need to be retained when required for legitimate business, accounting, tax, fraud-prevention, or legal purposes.

To make a privacy request regarding information held directly by ENVISION Custom Designs, contact us using the information provided below.

If the information is controlled solely by Payhip or another service provider, you may also need to contact that provider directly.

14. Children's Privacy

ENVISION Custom Designs is not intended to knowingly collect personal information directly from children under the age of 13.

If we learn that personal information from a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to address the situation.

Parents or guardians who believe a child has provided personal information may contact us.

15. Third-Party Links

Our store or products may contain links to third-party websites, platforms, educational resources, or services.

Once you leave our store, the privacy practices of that third party apply.

ENVISION Custom Designs is not responsible for the privacy, security, or content practices of websites or services we do not control.

We encourage you to review the privacy policy of any third-party website before providing personal information.

16. Social Media

ENVISION Custom Designs may maintain profiles on social media platforms.

If you interact with us through a social media service, that platform may independently collect and process information according to its own policies.

Information you publicly post or share on social media may be visible to others.

17. Changes to This Privacy Policy

We may update this Privacy Policy when:

• Our store practices change
• New services are introduced
• Technology changes
• Legal or regulatory requirements change

The current version will be posted on our website with an updated effective date.

We encourage visitors to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

ENVISION Custom Designs

Email: ENVISIONCustomDesigns@gmx.com

Please include “Privacy Request” in the subject line when contacting us about access, correction, or deletion of personal information.

Our Privacy Commitment

We want ENVISION to be a place where people can explore resources, purchase products, and download useful tools without wondering what happens to their information.

We do not sell your personal information.

We use customer information to operate the store, fulfill orders, provide services, and communicate when you have asked us to.

We believe useful resources and respectful business practices should go together.

ENVISION Custom Designs

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