Warning: Due to covid 19 our delivery time may be longer as delivery services are limited worldwide due to the pandemic.
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 4 - 8 business days of processing and production time for your order to ship out.
HOW LONG IS THE SHIPPING TIME?
All orders will be shipped via International Shipping and International Orders will be shipped depending on the fulfillment center the product is from.
- Average transit times to the United States: 18 - 35 Business days
- Average transit times to the Europe: 15 - 30 Business days
- Average transit times to International: 25 - 45 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, if you need help tracking your order you can go CONTACT> EBASHOP.INFO@GMAIL.COM
CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 12 hours after creating it for the cancellation to be applied. If the item has already shipped, please email CONTACT> EBASHOP.INFO@GMAIL.COM. All you need to do is send us an email with the subject line "CANCEL".
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at CONTACT> EBASHOP.INFO@GMAIL.COM. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please CONTACT> EBASHOP.INFO@GMAIL.COM with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to CONTACT> EBASHOP.INFO@GMAIL.COM and we will do our best to reply within 24 hours :)
The time frame of an order delivery is divided into two parts processing + shipping:
Shipping time USA: 15~35 days after processing
Shipping time EUROPE: 15-30 days after processing
Shipping time Brazil: 25-45 days after processing
Shipping time Other Country: 25-45 days after processing
There are two kinds of charge standards:
Express Shipping - Verify Cost Your Country - Arrival in 12-20 days
Priority Care Shipping - Guarantees that your package is insured against loss, damage or missing contents. To ensure that you are fully protected, we highly recommend that you add Priority Care Shipping to your order. It costs Above $3.00
Attention All Free Gifts Will Be Shipped By Economic Transport Without Tracking En route.