Engineering PM Playbook sells digital educational products, including eBooks, templates, toolkits, and other downloadable resources.
Because digital products are delivered or made available immediately after purchase, refunds are generally not offered once a digital product has been downloaded or accessed.
However, if you experience a technical issue that prevents you from accessing your purchase, receive the incorrect product, or are charged incorrectly, please contact us at kiranninan@hotmail.com.
Refund requests should be submitted within 7 days of purchase. Each request will be reviewed based on the circumstances of the purchase.
Where appropriate, we will either resolve the access issue, provide the correct product, or issue a refund.
Nothing in this policy limits any rights you may have under applicable consumer protection law.