Effective Date: [4/26/2025]

All sales transactions are final and binding upon completion of the intake consultation (for custom designs) or upon purchase (for premade designs).

1. No Refunds on Digital Products

Due to the nature of digital goods, all sales are final. No refunds will be issued once payment has been made and the design process has begun (for custom designs) or once a premade cover has been purchased and delivered.

2. Order Cancellation

Custom Designs: If the agreement is not signed and returned within 3 days of receipt, the order will be canceled with no further obligation from the Service Provider.

Premade Covers: Orders cannot be canceled once payment has been made since the design is delivered as-is.

3. Refund Eligibility

Custom Designs: No refunds will be issued once the design process has started.

Premade Covers: Since premade book covers are instant or near-instant digital products, they are non-refundable and cannot be exchanged once delivered.

4. Customization & Minor Adjustments for Premade Covers

Each premade cover includes minor customization, such as title, author name, tagline, and font selection (using a commercially licensed font provided by the Client or a default font selected by the Service Provider).

Any additional changes beyond what is specified in the product listing may incur an extra fee. If the Client requests a revision that is outside the scope of minor changes, they may need to purchase a custom design service instead.

5. Breach of Contract by Service Provider (Custom Orders Only)

If the Service Provider fails to fulfill contractual obligations for a custom design, the Client must notify the Service Provider in writing within 3 days of identifying the breach.

The Service Provider has 7 days to resolve the issue. If the issue is not resolved within this timeframe, the Client may request a refund or other remedies as stipulated in the agreement.

6. Termination Due to Material Breach (Custom Orders Only)

Either party may terminate this Agreement through written notice in the event of a material breach by the other party.

The breaching party has 7 days from receiving written notice to resolve the breach.

Failure to remedy the breach allows the non-breaching party to terminate the Agreement, and the Client may be eligible for a refund or other remedies as stipulated in the agreement.

7. Contact Information

For questions or concerns, please contact:

📧 theernestleone@gmail.com