All products sold by ExpatPatient are digital downloads. No physical product will be posted.

Because customers receive immediate access to the digital file after purchase, refunds are not normally available once the product has been accessed or downloaded. By purchasing and requesting immediate access, you consent to the supply of the digital content beginning immediately and acknowledge that this may affect your statutory right to cancel.

If a file is faulty, cannot be downloaded, or is materially different from its description, please contact info@expatpatient.com. We will try to resolve the problem and will provide a replacement or refund where appropriate or required by law.

These resources are for personal use only and must not be copied, shared, resold or redistributed.

ExpatPatient resources provide general organisational and communication support only. They do not provide medical advice, diagnosis or treatment and do not replace advice from a healthcare professional or qualified interpreter.