Need help with an order or download?

Email extremeimaginationsdesigns@gmail.com with your order reference, product name and a short description of the issue. Never send passwords or full card details.

Finding your files

After a completed purchase, use the download page or the link in your Payhip receipt. Check your spam folder and confirm the email address used at checkout. If your link expires or reaches its download limit, email us for help.

Printing

Printable PDF packs use US Letter pages. Print at actual size (100%) and check your printer preview. No physical item or personalization is included.

Missing or damaged files

Contact us so we can check the order and help restore access or resolve a file problem.

Final-sale policy

All sales are final. No refunds, returns, exchanges or cancellations, except where mandatory legal rights apply.