Seller: João Jorge, trading as Fernbrook Guides (sole trader registered in Portugal).

NIF (Portuguese tax number): 232110638.

Address: Ribeira da Folga – CX Postal 556, Pardieiro, 8550-152 Marmelete, Monchique, Portugal.

Email: teamaijjgroup@gmail.com

Phone: +351 931 788 146 (call to a Portuguese mobile network).

Checkout is provided by Payhip and payments are taken by PayPal. Prices include VAT where applicable.

Digital downloads: you agree to immediate access and, once the download starts, you lose the 14-day right of withdrawal. This doesn't affect your rights if a file is faulty or not as described.

Complaints book: www.livroreclamacoes.pt. Consumer dispute resolution: CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (www.cniacc.pt); more information at www.consumidor.gov.pt.

Privacy

Your data: when you download a free or paid item, Payhip collects your email address and gives it to us (João Jorge, trading as Fernbrook Guides, teamaijjgroup@gmail.com). We use it only to deliver your download, answer you and, for paid items, issue the invoice (legal basis: providing the item you asked for, and our legal obligations). We don't send marketing emails unless you opt in, and you can unsubscribe at any time. We keep order records for as long as Portuguese tax law requires. You can ask to see, correct or delete your data by emailing us, and you can complain to the CNPD (www.cnpd.pt) or your local data protection authority. Payhip's own privacy policy also applies to its checkout.