I spent twenty years in facilities operations and the last seven building the reporting that sits on top of it — rolling a maintenance system out across a commercial property portfolio spread over a good part of the African continent, training the teams who use it every day, and building the dashboards the executives read.

Everything here comes out of that work: methods and tools for choosing, running and reporting on the systems that facilities teams actually have to live with.

No vendor pays me to sell their products.