You will download PDF or Powerpoint files.

Yes, you will download two files: one for the worksheet and another one for the answers.

You can download three times.

If you experience problems downloading, check "Where is my product" in FAQs before contacting me using the contact form.

You are going to buy a digital product. As soon as you confirm your purchase, Payhip will send the link(s) in your inbox. There is no way for me to know that you haven't received the link(s). Therefore, returns or refunds are not possible.

If you have a problem with your order, please use the contact form and let me know so I can find a solution.

Payhip manages all purchases. They will send the link(s) to download your purchased product(s) by email. Make sure you provide the correct email address and check your spam or junk folder too.

You can download from a desktop computer only, not from your tablet or mobile phone. Changing browser can help too. 

If you still have a problem with your order, please use the contact form and let me know so I can find a solution.

For questions related to account access, I don't have any of your account or payment information. Please contact Payhip's support for issues regarding your account access: help@payhip.com or visit https://help.payhip.com/

The shop currency is US dollar (USD). If you'd like to use Singapore dollar (SGD), please visit https://payhip.com/FluentFrenchSG