ForexRabbit.com – Refund Policy

Last updated: June 20, 2025

At ForexRabbit.com, our goal is to provide high‑quality forex indicators and tools that help you in making informed trading decisions. We understand that customer satisfaction is vital, and we maintain a flexible refund policy to build trust and transparency.

1. 7‑Day Satisfaction Guarantee

If you’re not satisfied with your purchased indicator or tool, you can request a full refund within 7 days of the original purchase date, subject to the conditions outlined below.

2. Conditions for a Full Refund

We will honor refund requests if:

The tool does not work as described or is inoperable.
You can prove that the tool is not an original ForexRabbit product.
You experience technical access issues that we are unable to resolve.

3. What Is Not Eligible for a Refund

Misuse or misunderstanding of the tool.
Our indicators are designed to support your trading strategy, not to guarantee 100% profits. Trading outcomes are influenced by market conditions, user settings, and experience.
Requests based on losses or trading results.
We are not responsible for losses caused by trading decisions made by the user.
Refund requests made after 7 days from the date of purchase.
Cases where the user has failed to review the guides, instructions, or documentation we provide.

4. How to Request a Refund

To request a refund:

Contact us via support@forexrabbit.com. within 7 days of your purchase.
Include your order number, purchase date, and a brief explanation of the issue.
If applicable, attach any evidence (such as error screenshots) supporting your request.

We’ll review your request and respond within 3–5 business days.

5. Final Decision

All refund requests are evaluated case‑by‑case. ForexRabbit reserves the right to accept or reject any refund request based on the conditions stated above.

6. Contact Us

If you have any questions about this policy, or if you need further assistance, please contact us at:

Email: support@forexrabbit.com.

Note: By purchasing any of our products, you acknowledge and accept this Refund Policy.