We work hard to process and ship every order as quickly as possible. Please read the following information regarding order processing, shipping times, and possible delays.

Order Processing & Quality Check

Once you place an order, it is first routed to our warehouse for a quality control (QC) check. This process usually takes approximately 3–5 business days.

After the QC process is completed, your order will be prepared and shipped.

Shipping Time

Shipping typically takes 7–12 days after your order has been shipped.

Please note that the 7–12 day estimate applies strictly to transit time and does not include the initial 3–5 business days required for warehouse processing and quality checking.

Possible Delivery Delays

In most cases, delivery goes smoothly and orders arrive within the estimated timeframe. However, occasional delays may occur due to circumstances beyond our control.

• Customs: If your shipment is not held by customs, there should generally be no additional shipping time.
• Peak seasons & public holidays: May add approximately 3–7 additional days.
• Weather and other unforeseen circumstances: May typically cause an additional 2–3 days of delay.

Please note that actual delivery times can vary depending on the destination, customs procedures, courier operations, and other external factors.

Delayed Orders

If your order experiences a significant delay, we will notify you as soon as possible and keep you updated throughout the process.

We appreciate your patience and understanding while we work to get your order delivered safely and on time.

Have Questions?

If you have any questions about your order, shipping time, or delivery status, please feel free to contact us. We're always happy to help!