When you are checking out, you will be given an option to leave a note with your order. In this box, please write clearly which scent you'd like for each of your purchases. If you don't do this, then you will receive random scents.

All wax melts are hand-poured and made to order, so we prefer to estimate 7-11 days for dispatch. More often than not, your order will be dispatched in 3-5 days. All packages are shipped with Royal Mail 48 hours

All orders and non-refundable, but if you reach out on TikTok, Facebook, or Instagram, with clear pictures and details of what went wrong, then I can happily send out a replacement.