We consistently craft new items daily, especially our sought-after styles, allowing us to potentially dispatch your ordered product on the same or the following day.

Our typical crafting times are as follows:

• Small plant hangers: Usually completed within 3 days.
• Extra-large or sizable macramé plant hangers: Generally finished within 5 days.
• Small to medium macramé wall hangings: Typically completed within approximately 5 days.
• Large macramé wall hangings: Usually finished within an estimated timeframe of 7-10 days.

For precise processing times under specific circumstances, please refer to the processing time indicated on each product page. Thank you for your understanding and support!

We have the flexibility to adjust the size and color according to your specific requirements. Kindly send us a message outlining the details before confirming a customized order. Please note, if there is a substantial size change or a need for a new color, an additional fee may be applicable. Prior to any alterations, we will inform you about the proposed changes, the required materials, the precise fee involved, and we will proceed only upon your complete approval.

How about the shipping time?

Please be informed that we provide two shipping options:

1. Economy shipping, which is complimentary for all items. This shipping method typically takes about 5-15 business days for delivery to most locations.
2. Upgraded shipping, with an estimated delivery time of around 3-7 days to most places. For large wall hangings, cat hammocks, and other high-value items, we automatically utilize upgraded shipping at no additional cost to you. For other macramé products, you have the option to select upgraded shipping at checkout for an extra fee if necessary.

Tracking numbers are provided for both Economy and upgraded shipping methods.

We kindly request that if you require the package to arrive by a specific date, please notify us in advance. As we ship from overseas, this information will assist us in arranging the appropriate shipping method for your order. Your cooperation is greatly appreciated. Thank you!

We kindly request your assistance in notifying us if there's a specific date by which your package must arrive. This information is crucial as we ship from overseas, and it enables us to arrange the appropriate shipping method tailored to your needs. Thank you very much for your cooperation.

If you have any concerns regarding transportation or delivery, please feel free to reach out to us. We are committed to doing our utmost to assist you.

Thank you deeply for your understanding and ongoing support. We genuinely appreciate all your help.

We're excited about the opportunity to provide wholesale services for you. Please send us a message specifying the preferred style and quantity you require. We'll promptly respond with details regarding processing time, shipping duration, and pricing. Thank you once again for choosing us for your macrame needs!

We offer various payment methods to cater to our customers' preferences. These options include credit/debit card payments (Visa, Mastercard, American Express), PayPal, and sometimes bank transfers or alternative payment platforms, depending on your location. You can choose your preferred payment method during the checkout process.