Privacy notice
Who we are. Glowplug Press is a brand of BCP North, a small Alberta business. Questions about your personal information go to Brandon, owner, at bcpnorthab@gmail.com.
What we collect. When you buy from our Payhip store, we receive your name (if you give it), your email address, what you bought, the amount paid and the date. If you email us, we keep that email. Payment details (card or PayPal account) are handled by PayPal. We never see your full card number.
Why. To deliver your download, send your receipt and product updates, answer your questions, handle refunds, and keep the business and tax records the law requires.
Who we share it with. Only the services that run the store:
- Payhip (Payhip Ltd, United Kingdom) runs the store, checkout and downloads.
- PayPal takes the payment. PayPal says it stores and processes data in the United States and elsewhere.
- Google (Gmail and Google Drive) holds our email and records.
Some of these services store information outside Canada, for example in the UK, the EU or the US. Each one handles your information under its own privacy policy. To ask about them, email Brandon at bcpnorthab@gmail.com. We don't sell or rent your personal information. We only email you about products you've bought, unless you agree to more.
How long we keep it. Sales records are kept for six years after the end of the tax year they belong to, because the Canada Revenue Agency requires it. After that we delete them. Payhip and PayPal keep their own records under their own policies.
Your choices. You can ask to see the personal information we hold about you, ask us to correct it, or ask a question or make a complaint about how we handle it. Email bcpnorthab@gmail.com and we'll reply as soon as we can. If you're not satisfied, you can contact Alberta's Information and Privacy Commissioner or the Privacy Commissioner of Canada.
Last updated: November 1, 2026