Grace In Real Time

Thank you for supporting Grace In Real Time. Our products are primarily digital resources, including devotionals, journals, prayer materials, and other downloadable content. Please review this policy before purchasing.

Digital Delivery

Digital products are delivered electronically after a successful purchase. No physical item will be shipped unless a product listing specifically states otherwise.

Please provide an accurate email address during checkout and keep your purchase confirmation for your records.

Refunds

Because digital products can be accessed or downloaded immediately after purchase, purchases are generally non-refundable once the digital product has been successfully delivered or accessed.

However, we want every customer to receive what they purchased. Please contact us if:

• You were accidentally charged more than once for the same purchase.

• You paid but did not receive access to your digital product.

• The file is damaged, incomplete, or cannot be opened and we are unable to resolve the issue.

• Another circumstance occurs in which a refund is required by applicable law or the payment platform used for the transaction.

When appropriate, Grace In Real Time may also issue a refund at its discretion.

Having Trouble With Your Purchase?

If you experience a problem accessing or downloading your purchase, please contact Grace In Real Time before opening a payment dispute whenever possible. We would appreciate the opportunity to locate your order and resolve the issue.

Please include the name and email address used during checkout so we can locate your purchase.

Personal Use & Digital Files

Unless a product specifically states otherwise, your purchase is licensed for your personal use only.

Digital products may not be resold, redistributed, uploaded for public access, shared as your own product, or commercially reproduced without written permission from Grace In Real Time.

Purchasing a digital product does not transfer ownership of the underlying copyrighted content or intellectual property.

Payment Disputes

Grace In Real Time maintains transaction and digital-delivery records to help resolve payment questions and disputes. If a payment dispute is filed, relevant transaction, delivery, access, and communication records may be provided to the payment processor as part of the dispute-resolution process.

Nothing in this policy limits any rights or remedies available to a customer under applicable law or the rules of the applicable payment provider.

Questions or Support

If you have questions about an order or need assistance accessing a purchase, please contact Grace In Real Time through the contact information provided on our storefront.

Last updated: September 14, 2026