Frequently Asked Questions
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FTU means Free To Use: the product is free to download. PTU means Pay To Use: you purchase a licence to use the product. CU means Commercial Use, but only within the specific licence supplied with that product. Free or paid does not mean unrestricted use. Please read the product description and the included Terms of Use (TOU).
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These are digital downloads; no physical items are shipped. After a successful order, Payhip provides a download page and sends a download link to the email address used at checkout. Please keep that email and check your spam or junk folder if it does not appear.
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Download the ZIP file and extract it with your device’s archive tool before using the contents. Larger kits may be supplied as Part 1 and Part 2. Download and extract both parts to receive the complete kit. You do not need to join the ZIP files together.
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My standard tubes and scrapkits are for personal, non-commercial use, as described in their included TOU. You may share finished designs with the required credit, but you must not share, sell or redistribute the original resources, modified standalone resources or download packages.
Please credit © Dany – ダニエラ and include either the blog link or the shop link. One of these links is sufficient:
Blog: https://graphics-by-dany.blogspot.com/
Shop: https://payhip.com/GraphicsByDany
Always read the TOU supplied with your particular product; PTU does not automatically include commercial use.
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Only products explicitly marked CU may be used commercially, and only as allowed by their individual licence. Please read the product description and included CU Terms of Use before creating items for sale. The CU label does not give permission to resell or share the original files.
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No voluntary refunds or exchanges are offered for purchased digital tubes and scrapkits once supplied. Please check the preview, description, file details and licence before purchasing. This policy does not limit your statutory rights, including remedies for faulty or misdescribed digital content and any applicable right of withdrawal. Where applicable, the right of withdrawal ends only when the legal requirements are met, including your prior express consent to immediate supply and acknowledgement of losing that right. If there is a problem with your order, please contact me through the Contact page.
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Check the email address used at checkout and your spam or junk folder, then use the download link in your Payhip receipt. Allow the ZIP file to finish downloading before extracting it. If the problem continues, contact me through the Contact page with your order details, product name and a brief description of the problem. Please do not send card details or passwords.
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No. PayPal payments are not accepted in this shop. Please use one of the payment methods displayed at checkout. Payments are processed securely through Stripe.