FAQs
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Refunds are not offered at this store for any products or services. All sales are final. Thank you for understanding!
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This is the best way to support me as an author, and the only way to get signed and personalized paperbacks from me!
The reason buying direct helps authors is that this cuts out those mostly big “middlemen” between you and me. That means a much higher percentage of what you pay goes to me as the author of the book you’re buying. That’s because retailers take a substantial cut. With buying direct, there are still fees charged to the author from service providers, mainly powering this site (PayHip) and processing your payment (PayPal). But their combined fees are a smaller percentage. This allows me to offer exclusive discounts to you.
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For now, print books are only available in the United States due to shipping costs and tax issues for physical products. It is in the pipeline to make non-signed paperbacks available to readers outside the United States. This store will be updated at that time.
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I'm thrilled to offer ebooks to readers in many countries outside the United States! And I truly wish I could easily offer ebooks in every country/region internationally. Unfortunately, due to complicated tax situations in several countries, I have made the difficult choice to not offer ebooks in some countries. But, if your country/region has been restricted, you can always buy my ebooks & paperbacks from your favorite retailer in your country. If you have trouble finding a specific title, please email me and I can look into it.
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If you have any questions not addressed here, please feel free to email me at heather@heathersilvio.com. Thank you!