FAQs
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Because our products are digital and delivered instantly, all sales are final. We encourage you to read the product descriptions carefully and reach out if you have any questions before purchasing.
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Once your purchase is complete, you’ll be instantly redirected to a download page where you can access your digital product right away. You’ll also receive an email with the download link, so you can revisit it anytime.
All products are delivered as PDF guides and digital files that you can save to your device, print, or upload to a platform like Notion, Google Drive, or your favorite wellness app for easy access. No physical items will be shipped.
If you don’t see your email within 5–10 minutes, please check your spam or promotions folder.
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If your download isn’t working:
Try another device like a laptop or desktop. Some phones or tablets have trouble with large files.
Use a PDF reader app if your device doesn’t open the file properly.
Check your storage space — if your device is full, it may block the download.
Ensure your internet connection is stable, especially if the file is over 10MB.
Still stuck? Just reach out via email and we’ll get you sorted within 24–48 hours.
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These are fully self-paced digital products, perfect for DIY wellness. Some of the digital products come with email support, IF email support is offered it will be outlined in the product description. However, if you want more support, you’ll have the option to upgrade into 1:1 intensives, email coaching, or our longer group programs. We’re here for the women who want to do the work — but not do it alone.
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Yes! Whether you're just beginning or have tried other programs before, our resources are designed to meet you where you are. I focus on making the process feel clear, doable, and aligned with your current capacity. You’ll get bite-sized tools, daily practices, and options to go deeper over time, without the overwhelm.
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Nope — these toolkits are not about restriction or perfection. They’re about patterns, progress, and real-life implementation. You’ll learn to support your hormones through food, rhythm, nervous system care, blood sugar, and intuitive wellness — without having to follow a rigid set of rules. You can still live your life and feel better doing it.
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Yes. Our store is part of a larger wellness ecosystem that includes coaching, group programs, and retreats. If you’re interested in working more closely with Shanelle or joining our signature 3-month wellness journey, check out the links inside your toolkit or subscribe to our email list for updates. Alternatively, my website is linked in the menu section of my Payhip store.
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Unlike generic wellness programs, our toolkits are designed for real life. They combine simple food strategies, supportive routines, emotional wellness tools, and bio-individual recommendations — not strict protocols. Everything inside is created by a wellness practitioner who’s walked the journey herself, combining science with intuition, and results with compassion.
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That’s okay! Many women feel confused about where to start — and that’s why most of our products include short explanations and self-assessments to help you choose.
If you're unsure, we suggest starting with the 21-Day Hormone Reset as your foundation, then layer in issue-specific products like PCOS, estrogen dominance, or sugar support once you’re more clear. Or better yet, book a free 30-min consultation with me https://calendly.com/shanellebutler/coachingconvo