Refund Policy
Thank you for supporting my small business! Because many of the items are handmade, we want to ensure a fair and clear return process.
We accept returns within 15 days of delivery.
Eligibility for Returns
To qualify for a return:
- Item must be unused and in original condition
- Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return:
- Custom or personalized items
- Digital downloads or patterns
- Sale or clearance items
How to Start a Return
Please email us at dvetriac83@yahoo.com with:
- Order number
- Reason for return
- Photos (if item is damaged or incorrect)
We will respond within 1–2 business days with next steps.
Return Shipping
- Customers are responsible for return shipping costs.
- Original shipping fees are non-refundable.
Refunds
Once we receive and inspect your return:
- Refunds will be issued to the original payment method within 5–7 business days
- You will receive an email confirmation
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery and we will replace it or issue a full refund.