Frequently Asked Questions ♡
1. What types of products do you sell?
I offer digital planners, printable activity books, self-care resources, and other digital goodies, along with custom design services for invitations, flyers, birthdays, baby showers, gender reveals, and more. ✨
2. How will I receive my digital purchase?
Digital products are delivered electronically. Follow the download instructions provided after checkout or in your order email.
3. Can I print my digital products?
Yes! Most printable products can be printed at home or through a printing service. Please check the individual product description for specific details.
4. Do you offer refunds?
Because digital products are delivered electronically, digital sales are generally final. If you experience a download issue or believe there was a billing error, please contact me for assistance. Any refund request will be handled according to the store's Refund Policy and applicable law.
5. Do you accept custom design requests?
Yes! I offer custom designs, including invitations, flyers, birthday designs, baby shower invitations, gender reveals, and more. Contact me with your idea to discuss your needs.
6. How do I request a custom design?
Send me a message through the contact information provided on my storefront. Include the type of design you need and any important details so we can discuss your project.
7. Can I share or resell the digital products I purchase?
No. Purchased digital products are for personal use unless the individual product listing specifically grants additional rights. Please do not redistribute, resell, or share the original files.
8. What if I have a problem with my order?
Please contact JAYNOVA DIGITAL CO through the storefront contact information, and I'll do my best to help.
Thank you for supporting my small business! ♡
JAYNOVA DIGITAL CO
Create. Organize. Celebrate. ✨