Karabo Makuoa is a dedicated Manual Software Tester with strong experience across FinTech,

IVR, USSD, and Mobile App testing environments. With a passion for delivering quality user 

experiences, Karabo specializes in analysing requirements, executing detailed test cases, 

and identifying defects that improve system stability and customer satisfaction.

Karabo brings hands-on expertise in:

• FinTech system validation  

• IVR call-flow and user journey testing  

• USSD session behaviour and menu navigation  

• Mobile App UI/UX, functional, and regression testing  

Known for a structured testing approach, analytical thinking, and clear defect reporting, 

Karabo consistently ensures that software meets user needs and business goals.