1. Delivery of Digital Goods

• All items sold are digital products delivered instantly via internet download.
• No physical items will be shipped to your address.
• After checkout, you will receive a secure download link on screen.
• A backup download link will also be sent to your email instantly.
• Please ensure your email address is spelled correctly at checkout.

2. Refund Policy

• Due to the nature of digital files, all sales are final and non-refundable.
• Once downloaded, digital files cannot be returned or revoked.
• Under the Hong Kong Sale of Goods Ordinance (Cap. 26), digital items are exempt from standard physical return regulations.
• By completing your purchase, you agree to waive any cooling-off periods.

3. Exceptions & Issues

• If you receive a corrupted, broken, or incorrect file, please contact us immediately.
• We will gladly send a replacement file or fix the issue within 48 hours.
• If a technical issue on our end prevents delivery, a full refund may be issued.
• Refund requests based on changing your mind or accidental purchases will be denied.

4. Contact Information

• For support or download assistance, please email us directly.
• Include your order number and the email used for purchase.