1. Acceptance of Terms By purchasing any digital product from Krafilo, you agree to be bound by these Terms of Service. Please read them carefully before completing your purchase.

2. Nature of Products All products sold on this store are digital PDF files. No physical books, paper, or coloring materials will be shipped to your address. Upon completion of payment, you will receive a link to download your digital file.

3. No Refund Policy Due to the immediate and digital nature of these products, all sales are final. We do not offer refunds, exchanges, or cancellations once the download link has been sent or accessed. By completing your purchase, you acknowledge and agree that you waive your right of withdrawal for digital content.

4. Intellectual Property & Personal Use All designs and illustrations are the intellectual property of Hicham El Makaoui (Krafilo). Your purchase grants you a personal, non-transferable license to print and color the files for your own enjoyment.

Prohibited: You may not resell, share, distribute, or use these files for any commercial purpose without written permission.

5. Limitation of Liability Krafilo is not responsible for any technical issues related to your personal printer, software, or device. We guarantee that our files are high-quality PDF formats, but the final print quality depends on your equipment.

6. Customer Support If you encounter any issues with your download or have questions, please contact us at: hichamelmakaoui@gmail.com.

We are happy to help you!