Terms & Conditions

Last updated: September 2026 Welcome to LPrisma. These Terms & Conditions govern the use of the LPrisma store and the purchase and use of digital products sold through it. By purchasing a product from LPrisma, you agree to these Terms & Conditions. 1. About LPrisma LPrisma creates and sells digital products designed to make planning, organization and everyday tasks simpler. Products may include digital planners, spreadsheets, templates, trackers, organizational tools and other downloadable or digitally accessible resources. Contact: studio@lprisma.com 2. Digital Products Unless explicitly stated otherwise on a product page, products sold by LPrisma are digital products. No physical product will be shipped. The exact contents, features, format and requirements of each product are described on its respective product page. Customers should review the product description and requirements before purchasing. 3. Orders and Payment Prices are displayed on the relevant product page and during checkout. Payments and checkout are processed through Payhip and supported third-party payment providers. Any applicable taxes or other charges will be displayed or handled according to the checkout process and applicable law. An order is considered completed once payment has been successfully processed and the digital product is made available according to the applicable delivery method. 4. Digital Delivery Digital products are normally made available electronically after successful payment, for example through a download link, access page or other digital delivery method provided through the store platform. Customers are responsible for providing a valid email address and ensuring that they have access to the device, software or service reasonably required to use the purchased product. If you experience a genuine problem accessing your purchase, please contact: studio@lprisma.com 5. Licence and Permitted Use Unless a product page expressly states otherwise, purchasing a LPrisma product grants you a limited, non-exclusive, non-transferable licence for your own personal use. Purchasing a product does not transfer ownership of the underlying intellectual property to you. You may use the purchased product for its intended personal purpose. Unless expressly authorized in writing by LPrisma, you may not: • Resell or redistribute the digital product • Share the purchased files with other people • Upload the product to file-sharing websites, marketplaces or public repositories • Repackage the product and sell or distribute it as your own • Remove or misrepresent ownership, copyright or branding information • Make the original digital files available to third parties for download • Use the product in a way that infringes applicable intellectual property rights 6. Intellectual Property Unless otherwise stated, LPrisma products, designs, templates, text, graphics, branding and original materials are protected by applicable intellectual property laws. All rights not expressly granted to the customer remain reserved. Unauthorized copying, distribution, resale or commercial exploitation of LPrisma products may constitute an infringement of intellectual property rights. 7. Refunds, Cancellations and Right of Withdrawal Because LPrisma sells digital content that may be supplied or made accessible immediately after purchase, cancellation and withdrawal rights may differ from those applicable to physical goods. Where applicable law permits, a customer's statutory right of withdrawal may cease once the supply of digital content has begun, provided the legally required conditions for immediate supply and loss of the withdrawal right have been satisfied. Nothing in these Terms removes or limits any mandatory consumer rights that apply under applicable law. In particular, if digital content is defective, materially different from its description, cannot be supplied, or otherwise lacks conformity as defined by applicable consumer law, the customer may have statutory remedies. Further details are provided in the LPrisma Refund Policy. For refund or product-related enquiries, contact: studio@lprisma.com 8. Product Compatibility LPrisma makes reasonable efforts to describe the format and requirements of each product accurately. Customers are responsible for checking the product description and ensuring that they have suitable software, accounts or devices where these are clearly stated as necessary. For example, a product described as a Google Sheets template may require access to Google Sheets or a compatible environment. This does not affect any mandatory rights relating to defective or non-conforming digital content. 9. Product Updates LPrisma may improve, update or replace products over time. Unless specifically promised as part of the purchase, buying a product does not automatically guarantee access to every future version, expansion or separately released product. Any updates included with a particular purchase will be described on the relevant product page or communicated to the customer. 10. Customer Responsibilities Customers agree to use LPrisma products lawfully and in accordance with these Terms. Customers must not use the store or its products to engage in fraudulent, abusive, unlawful or infringing activity. 11. Third-Party Services The LPrisma store uses third-party services, including Payhip, to provide functions such as storefront operation, checkout, payment processing and digital delivery. Some LPrisma products may also be designed for use with third-party services such as Google Sheets. Those services may be governed by their own terms and policies. LPrisma does not control independent third-party services and cannot guarantee their continuous availability. 12. Disclaimer LPrisma products are designed as practical planning and organizational tools. Unless expressly stated otherwise, they do not constitute legal, financial, tax, medical or other regulated professional advice. Results depend on how the customer uses the product, and LPrisma does not guarantee any specific personal, financial or commercial outcome. Nothing in these Terms excludes warranties, remedies or liabilities that cannot legally be excluded or limited. 13. Limitation of Liability To the maximum extent permitted by applicable law, LPrisma will not be responsible for indirect or consequential losses resulting from misuse of a product or circumstances outside LPrisma's reasonable control. Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law or limits mandatory consumer rights. 14. Privacy Personal data is handled in accordance with the LPrisma Privacy Policy and applicable data-protection requirements. Please review the Privacy Policy available through the LPrisma store for further information. 15. Changes to These Terms LPrisma may update these Terms & Conditions when reasonably necessary, including to reflect changes to products, services, business practices or applicable requirements. The latest version will be published on this page together with its update date. Changes will not remove statutory rights that have already arisen in relation to previous purchases. 16. Applicable Law and Consumer Rights These Terms are intended to operate in accordance with applicable law. Where the customer is a consumer, nothing in these Terms deprives the customer of mandatory consumer-protection rights that apply to them. 17. Contact If you have questions about these Terms & Conditions, a purchase or a LPrisma product, contact: LPrisma Email: studio@lprisma.com