Hi, I’m Veronica Lissa, founder of Lissa SNF Solutions and an experienced Director of Social Services in skilled nursing and long-term care. Throughout my career, I have supported residents and families, led care-plan meetings, coordinated complex discharges, managed PASRR and guardianship matters, addressed resident concerns, and helped Social Services teams stay organized and prepared. I created Lissa SNF Solutions because I understand how demanding this work can be. Social Services professionals are often expected to manage multiple responsibilities while producing clear, timely, and resident-centered documentation. My goal is to provide practical, easy-to-use resources created from real SNF experience—helping Social Services professionals save time, stay organized, and document with greater confidence. Thank you for visiting my store. I’m glad you’re here! — Veronica LissaFounder, Lissa SNF Solutions