FAQs
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Yes! Many of our products can be personalised with a name.
Please double-check spelling before placing your order, as personalised items cannot be changed once made.
Please leave name at the checkout.
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No - treat boxes and treat packets arrive empty, ready for you to fill with your own treats and surprises.
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Currently our orders are dispatched within 3-5 working days (not including saturday and sunday) - the delivery options for 24 or 48 hour tracked, start from dispatch, not order.
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Due to the personalised nature of many of our products, we do not accept returns on personalised items unless faulty.
If there’s an issue with your order, please contact us and we’ll be happy to help.