Please allow 3-5 business days for physical products to ship a tracking number will be provided. Digital products are delivered instantly via email or download link. If you have any questions about your order, please don't hesitate to contact us.

Rush fees apply to orders placed at the last minute or requiring expedited processing, not expedited shipping. This fee is incurred when we need to prioritize your order to meet a tight deadline. Please note that rush fees are non-negotiable and will be communicated to you before we process your order.

We strive to process orders efficiently. Processing times vary by item and begin after payment is received. For digital orders, preferred notice of 3-4 days. Physical orders have varying processing times: each item have their processing time listed some items take 3-5 days, while others may require 7-10 days or 10-14 days. Please note that rush orders for non-digital items incur a fee. The turnaround time ultimately depends on the specific order. Processing times are calculated during business hours, Monday through Friday, excluding holidays.

We offer flexible payment options to accommodate your needs. Our new payment processing is through Payhip, but we also accept Cash App, Zelle, Apple Pay & Chime with no additional fees. Please contact us to discuss alternative payment arrangements.

Cancellations are rarely needed, thanks to our thoughtful design process! However, if necessary: full refunds are offered within 24 hours of purchase. After that, cancellations are handled case by case. A design/labor fee will be retained – either $10 or 20% of order value, whichever applies – helping us cover costs for time invested in your custom piece.

Please note that certain items may require a non-refundable deposit, which will be specified in the product description or invoice. In these cases, the deposit will not be refunded if the order is cancelled

if you don’t see what you are looking for please ask.