Delivery times vary based on your location and the shipping method you select at checkout. Typically, orders are processed within 2-5 business days, and delivery within Botswana usually takes 5-15 business days. International deliveries can take anywhere from 7-21 business days. You will receive a tracking number once your order has been shipped so you can monitor its progress.

Once you place your order, you will receive a confirmation email from us. This email will include your order number, the details of your purchase, and an estimated delivery date. If you do not receive this email within a few minutes of placing your order, please check your spam folder or contact our customer service team for assistance.

Yes, you can change your shipping address after placing an order, but only if the order has not yet been processed or shipped. To request a change, please contact our customer service team as soon as possible with your order number and the new shipping address. We will do our best to accommodate your request.