TERMS OF SERVICE

Last updated: 10 October 2026

These Terms of Service (“Terms”) apply when you buy, download or use a digital product from Love Single Living, including free downloads (“Products”). Love Single Living is based in Victoria, Australia, and is referred to in these Terms as “we”, “us” or “our”. Our Products are sold and delivered through the Payhip platform.

You will be asked to agree to these Terms at checkout. If you do not agree to them, please do not complete your purchase.

1. INTELLECTUAL PROPERTY AND YOUR LICENCE

All intellectual property rights in our Products remain ours. When you buy or download a Product, we give you a personal, single-user, non-exclusive, non-transferable licence to use it for your own personal, non-commercial purposes.

You may:

• download the Product and keep copies on your own devices and in your own private storage or backups (for example, your personal iCloud, Google Drive or OneDrive account, or an app such as Goodnotes);
• fill in, type into and annotate your own copy; and
• print copies for your own personal use.

You must not:

• share, send, sell, resell, sublicense, give away or otherwise distribute a Product or any part of it, whether for free or for payment;
• upload a Product to any shared or public location, including shared folders or shared links, websites, file-sharing services, online forums, social media groups or message boards;
• copy, adapt or rebrand a Product, or any part of it, to create, sell or give away your own products (including white-label or resale use); or
• remove or change any copyright or brand notices.

Unauthorised sharing or distribution of our Products infringes our copyright and breaches these Terms. If you breach this clause, we may end your licence.

2. DELIVERY AND TECHNICAL REQUIREMENTS

Our Products are digital files (a PDF, or a ZIP file containing PDFs). Nothing physical will be sent to you.

• After payment, you can usually download your Product straight away from the Payhip confirmation page. A download link is also emailed to the address you enter at checkout, so please check your email address carefully before you pay.
• If your download link has not arrived, please check your spam or junk folder, then contact us and we will help.
• You will need a device, an internet connection and software that can open PDF files (and ZIP files, where applicable), such as Adobe Acrobat Reader or a web browser. To use fillable fields or to write on a Product, you will need a compatible app such as Adobe Acrobat Reader or Goodnotes. Fillable fields may not work the same way in every app or browser.

3. PRICES, PAYMENT AND TAXES

• Prices are shown in the currency displayed at checkout. Payments are processed by Payhip’s payment partners (such as Stripe or PayPal). We do not see or store your full card details.
• Where required by law, Payhip calculates, collects and pays EU and UK VAT, and US and Canadian sales tax, on your purchase. Any such tax is shown at checkout before you pay.
• We are not currently registered for Australian Goods and Services Tax (GST), so no GST is charged on our Products.

4. REFUNDS AND YOUR CONSUMER RIGHTS

• Immediate delivery: Our Products are digital and can be downloaded as soon as you pay. At checkout, you will be asked to consent to immediate delivery and to acknowledge that you lose any right to cancel your purchase once your download is made available.
• Change of mind: We do not offer refunds or exchanges if you change your mind after purchase, except where the law requires us to.
• Faulty Products: If a Product is corrupted, will not open, is faulty, or is not as described, please contact us. We will send you a working replacement file or give you a full refund. If the problem is a major failure under the Australian Consumer Law, you can choose a refund.
• Your legal rights: Nothing in these Terms excludes, restricts or modifies the consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), or any other rights you have under the consumer laws of the country where you live that cannot lawfully be excluded.

5. PERSONAL REFLECTION, NOT PROFESSIONAL ADVICE

Our Products are designed for personal reflection, planning and journalling. They are general in nature and do not take your individual circumstances into account. They are not therapy, counselling, medical, psychological, financial or legal advice, and they are not a substitute for professional support. If you are struggling, or need advice about your situation, please speak with a qualified professional.

6. PRIVACY

• What you write stays with you: We do not collect, see or store anything you write, type or draw in our Products. Your entries stay on your own devices and storage.
• Order details: When you buy or download a Product, Payhip collects your name, email address and order details, and payments are processed by Stripe or PayPal. We can see your name, email address and order details in our Payhip account, and we use them to deliver your order, provide support, and meet our legal and tax obligations.
• Emails from us: We send emails using MailerLite. You will join our mailing list if you sign up for a free download or our newsletter, or opt in at checkout. If you buy a Product, we may also send you emails that help you use it and occasionally tell you about our related products. You can unsubscribe at any time using the link at the bottom of any email.
• Where your information is held: Payhip, Stripe, PayPal and MailerLite may store your information outside Australia, including in the United Kingdom, the European Union and the United States.
• Your choices: We do not sell your personal information. You can ask us what personal information we hold about you, or ask us to correct or delete it, by emailing us at the address below.

7. LIMITATION OF LIABILITY

Nothing in this clause limits any rights you have under the Australian Consumer Law, or under other consumer laws, that cannot lawfully be excluded or limited. Subject to that, and to the extent permitted by law:

• we are not liable for any indirect or consequential loss arising from your use of, or inability to use, our Products;
• we do not promise any particular personal, emotional, financial or other result from using our Products; and
• our total liability to you in connection with a Product is limited to the price you paid for it.

8. CHANGES TO THESE TERMS

We may update these Terms from time to time. The version of these Terms that applies to your purchase is the version in place when you placed your order. The “Last updated” date above shows when these Terms were last changed.

9. GOVERNING LAW

These Terms are governed by the laws of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Victoria, Australia. If you live outside Australia, you keep the protection of any mandatory consumer laws of the country where you live, and you may be able to bring a claim in the courts where you live.

10. GENERAL

If any part of these Terms is found to be invalid or unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of these Terms will continue to apply.

11. CONTACT US

For questions about these Terms, your order, or a technical problem with a Product, please email us at info@lovesingleliving.com.