Thank you so much for checking out our website! We are thankful for any support! Please note our turnaround time is 14-21 business days excluding holidays and weekends! And any scheduled vacations we will take! Once the package leaves our hands we are not responsible for any delays etc! While we will try to do our best to help figure out the problem it is ultimately out of our hands! Thank you for trusting us with your ribbons, finished bows, and accessories!

xoxo- Sarah