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• 1

  Module 1: Foundation

  • 1.1 Intro
  • 1.2 Base Knowledge & Terminology
  • 1.3 Intro to Leads
  • 1.4 Creating Opportunities
  • 1.5 Sales Etiquette
  • Appointment Setting Model
• 2

  Module 2: Mindset & Performance

  • 2.1 The Value of Mindset
  • 2.2 Positive Habits
  • 2.3 Daily Routine as a Setter
  • 2.4 Daily Roles of an Appointment Setter
  • 2.5 Special Tasks
  • Daily Workflow Sheet
• 3

  Module 3: Qualification & Scripting

  • 3.1 Establishing a Relationship
  • 3.2 Finding Customers Through Facebook
  • 3.3 Strategies for achieving High Response Rates
  • 3.4 The Importance of Booking Calls
  • 3.5 Pain Points
  • 3.6 Transitioning Conversations
  • 3.7 Pre-Pitch Strategies
  • 3.8 When to Propose a Call
  • 3.9 Foundational Principles
  • 3.10 Lead Prioritization
  • 3.11 Hot, Warm, and Cold Lead Practices
  • 3.12 Foundational Principles
  • 3.13 Lead Review
• 4

  Module 4: Conversation

  • 4.1 The Importance of Call Confirmation
  • 4.2 Conversation Framework
  • 4.3 Handling Difficult Responses
  • 4.4 Follow Ups
  • 4.5 Key Concepts
• 5

  Module 5: Sequences

  • 5.1 Daily Reports
  • 5.2 Key Concepts/KPI's
  • 5.3 Expectations
  • 5.4 Follow Up Timings
• 6

  Module 6: Preparing for Interviews

  • Interview Questions